“Choose a job you love and you will never have to work
a day in your life”
Confucius

What Employees Want to Know

Over 25 years, the Gallup Organisation has surveyed over 1,000,000 employees to discover what employees felt were the important elements needed to attract, focus and keep the most talented staff.

In their book “First Break all the Rules” the authors tell how the Gallup Organisation found that measuring the strength of a workplace can be simplified into 12 questions.

Whilst they don’t capture everything, they do capture the most important information you want to know about hiring, retaining and training staff.

What employees want to know...

1. Do I know what is expected of me at work?

2. Do I have the resources I need to do my work right?

3. At work do I have the opportunity to do my best every day?

4. In the last seven days, have I received recognition or praise for good work?

5. Does my manager, or someone at work, care about me as a person?

6. Is there someone at work that encourages my development?

7. At work, do my opinions seem to count?

8. Does the mission/purpose of my company make me feel like my work is important?

9. Are my co-workers committed to doing quality work?

10. Do I have a best friend at work?

11. In the last six months have I talked with someone about my progress?

12. At work, have I had the opportunities to learn and grow?

These 12 questions measure the strength of the workplace to retain and encourage top people. Each one is linked to four business outcomes. Productivity, Profitability, Retention and Customer Satisfaction.

As a manager you can build a strong productive workplace based on these questions.

Source: First Break All The Rules. What the world’s greatest managers do differently. Authors, Marcus Buckingham and Curt Coffman, Publisher, Pocket Books.

Early bird bookings extended to 26th January – don’t forget to book for the
Relationship Selling Seminars

CLICK HERE TO DOWNLOAD BOOKING FORM

This high impact, customized seminar will provide you with specific strategies that will enable you to achieve peak sales performance, improve customer satisfaction, add and keep customers for life, increase your referrals, and dramatically increase your sales and earning power.

At our Relationship Selling seminar, you will

• Learn how to use powerful selling techniques to increase your sales

• Understand your customers and build new relationships with them

• Discover your behavioural style and how to recognise the styles of others

• Make behavioural-based decisions about your sales presentations

• Learn how to adapt your style and make others comfortable in making buying decisions

• Learn how to tailor different presentations to match each customer style

• Develop closing proposition tailored to suit each customer

• Develop key principles in getting the customer to say ‘YES’

• Develop power, influence and persuasion techniques

• Increase your chances of sales success by 100%

Choose a Career that Matches Your Personality – you’ll LOVE your job

While in many cases physical and skill requirements will greatly impact your career choice, your personality should also play a major role when it comes to selecting the right job for you (or the right person for the job). It's important for people to find appropriate careers today - not only for financial reasons, but also for quality of life issues.

By choosing a career that fits all your needs, including one that suits your personality, you are far more likely to obtain the stability that comes with performing a job happily. This article demonstrates various individuals and their personality types and offers career paths that may best appeal to their individual personality traits.

Dominant Personality (DRIVER):
Drivers hold fast to the motto, "If you want something done right, do it yourself." You are a very driven and motivated type of person. You are fairly outgoing and work well with people, but you are also motivated by completing a task. You’ve been called ambitious, so you probably need a job with growth potential. Finally, you don't think you could be happy at a job that did not pay well - extremely well. You don't mind a career with long hours provided that it pays well and holds your interest.
Advice: You seem like a prime candidate for business-related endeavours. You may have the personality to start your own business, but you may also thrive in settings where competition is keen - large, well established businesses of various natures. You seem to have a personality that suggests executive material. Of course, depending on your particular skills and educational background, you may even be a good fit for medical or legal professions, fund manager or advertising.

Outgoing Personality (PROMOTER):
Promoters have a gift for working with people and forming positive working relationships. You are optimistic and have excellent communication skills. You are influential, highly intuitive and sensitive to others. Any subject that allows you to express yourself in words is a natural fit. With strong people skills, Promoters often become leaders in their career fields where they manage people in their special way.
Advice: There are many careers for "people" persons. While you might have made a first class flight attendant, that sort of role may not match your family lifestyle. Consider a career in sales or marketing or possibly real estate or promotions and events. Your administrative background provides a good foundation for the skills needed for these careers, but your people skills are really at the hub of what these careers are all about. Other great career choices you might consider: public relations, counselor, recruitment consultant, hotel manager.

Team Player Personality (SUPPORTER):
Supporters have a great talent for logistics – supplies, schedules, distribution and similar tasks. Supporters keep the world running. You have a keen eye for everything in its place and accept rules and procedures. You are practical and enjoy business and commerce. You have a talent for quality control and regulatory operations. You don't like to make decisions when it comes to work. You prefer a variety of people to a small and enclosed office. You are always eager to learn new things and don’t mind long hours so long as pay is adequate; you just want to like what you're doing. You thrive with a bit of change.
Advice: It seems you may not be comfortable in a leadership position, but you are a strong team player. Consider a career in marketing or administration, which has lots of change and is a people oriented career. There is much competition, but a person who works well with others may mark out a valuable niche. Consider a career as a teacher, customer service representative, logistics or newspaper reporter.

Analytical Personality (ADMINISTRATOR/ANALYSER):
You love to work with numbers and enjoy problem solving of all sorts. You get along well with people, but tend to get caught up with your own projects. You work best on your own. You always hated the group projects assigned in school. You're fairly quiet and prefer a routine. You're usually adverse to change, but are a dependable worker. You just like to understand all the facets of any given job. You don’t mind behind-the-scenes work. You're not actually shy; you just don't think the job-place should be a social climate. You like to work with your hands and are also good with computers.
Advice: You seem like an ideal candidate for a research-oriented position in the math or science field. You may opt for an academic career or for a business that promotes research like the pharmaceutical field. Other careers choices: statistician, teacher, scientist, accountant, architect or dentist. Computer programming and related careers would also be very good choices for you.

Happy Chinese New Year
February 18th

2007 The Chinese Year of the Pig
(Other Pig years 1911, 1923, 1935, 1947, 1959, 1971, 1983, 1995, 2007, 2019, 2031)

Despite its low standing in the west the Pig associated with the Year of the Pig in Chinese Astrology is one of the most honourable and generous of Chinese Zodiac signs. Basically people born in the Year of the Pig are nice people who display great taste and behave with good manners.

Pigs delight in having and enjoying the best of things both spiritual and physical. They even see the best in others when the best is hidden and never see themselves as being superior. Making others happy by helping in as many ways as possible is a genuine pleasure for Pigs. They care a great deal about their friends and their families and are always willing to help others. Seeing happy smiling faces is Pig heaven.

Pigs have a naturally optimistic view of everyone and this can lead to unscrupulous or ignorant people taking advantage of them. However in spite of their sometimes rose coloured view of the world a Pig can be venomous when crossed by a friend, lover or business associate. Pigs are often highly intelligent people who delight in absorbing facts and knowledge, which they use to help others.